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Evidence Guide: FDFLAB3003A - Perform routine troubleshooting procedures

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FDFLAB3003A - Perform routine troubleshooting procedures

What evidence can you provide to prove your understanding of each of the following citeria?

Identify out-of-standard test equipment and/or process performance

  1. Equipment and/or process is inspected to confirm it is operating according to specification
  2. Equipment and/or process outputs are inspected to confirm they are consistent with product and/or process specifications
  3. Signs of equipment wear and potential malfunction are recognised
  4. Parameters for out-of-standard performance are recognised and/or identified
Equipment and/or process is inspected to confirm it is operating according to specification

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Equipment and/or process outputs are inspected to confirm they are consistent with product and/or process specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Signs of equipment wear and potential malfunction are recognised

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Parameters for out-of-standard performance are recognised and/or identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify causes of out-of-standard performance

  1. Out-of-standard performance is investigated using standard troubleshooting steps according to workplace procedures
  2. Service and/or calibration records are reviewed
  3. Procedure is reviewed to ensure correct materials, equipment and protocol were followed
  4. Appropriate validation or performance checks are conducted as required
  5. Equipment and/or process variables are analysed and a list of possible causes prepared
  6. Most probable causes are identified using appropriate elimination techniques
Out-of-standard performance is investigated using standard troubleshooting steps according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Service and/or calibration records are reviewed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Procedure is reviewed to ensure correct materials, equipment and protocol were followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate validation or performance checks are conducted as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Equipment and/or process variables are analysed and a list of possible causes prepared

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Most probable causes are identified using appropriate elimination techniques

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Initiate corrective action

  1. Corrective action is trialled based on outcome of investigation
  2. Equipment and/or process is monitored to ensure outputs are within specification
  3. Trial results are reviewed and corrective action validated
Corrective action is trialled based on outcome of investigation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Equipment and/or process is monitored to ensure outputs are within specification

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Trial results are reviewed and corrective action validated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record information

  1. Workplace information is recorded in the appropriate format
Workplace information is recorded in the appropriate format

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Assessment must be carried out in a manner that recognises the cultural and literacy requirements of the assessee and is appropriate to the work performed. Competence in this unit must be achieved in accordance with food safety standards and regulations.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of ability to:

identify and address non-conformances or problems with laboratory equipment

identify and address non-conformances or problems with laboratory processes

identify causes and address problem cause

complete workplace documentation.

Context of and specific resources for assessment

Assessment must occur in a real or simulated workplace where the assessee has access to:

personal protective clothing and equipment as required

work procedures, including advice on company practices, safe work practices, food safety, quality and environmental requirements

instructions, information, specifications and schedules as required

equipment, services and corresponding information as required

products and materials as required

internal and external customers and suppliers as required

cleaning procedures, materials and equipment as required

documentation and recording requirements and procedures.

Method of assessment

This unit should be assessed together with other units of competency relevant to the function or work role.

Guidance information for assessment

To ensure consistency in one's performance, competence should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances, cases and responsibilities, and where possible, over a number of assessment activities.

Required Skills and Knowledge

Required skills

Note: The following required skills should be applied as appropriate to the equipment and processes that are used in the particular winery or workplace.

Ability to:

Access, interpret and apply workplace information to identify equipment and process specifications and operating parameters

Liaise with other work areas (e.g. cellar, production line, maintenance and winemaker)

Select, fit and use personal protective clothing and/or equipment

Confirm supply of necessary product, materials and services

Recognise and identify anomalous equipment and/or process outcomes

Identify causes of out-of-standard performance

Take corrective action to rectify out-of-standard performance. This may involve adjusting, rectifying or modifying test equipment or process, which may include:

calibrating or standardising

checking reagents

dismantling equipment

replacing components

performing routine maintenance, cleaning or sanitising procedures

adjusting parameters

modifying procedures

manipulating data

Monitor results of corrective action

Verify success of corrective action

Report and/or record corrective action required

Sort, collect, treat, recycle or dispose of waste

Maintain workplace records

Maintain work area to meet housekeeping standards

Clean and sanitise equipment according to enterprise procedures

Conduct routine preventive maintenance according to enterprise procedures

Take samples according to enterprise procedures

Required knowledge

Note: The following required knowledge should be applied as appropriate to the equipment and processes that are used in the particular winery or workplace.

Knowledge of:

Purpose and principles of troubleshooting procedures

Principles and procedures relating to test equipment operation

Equipment and instrumentation components, purpose and operating parameters

Normal range of results for test procedures

How to read, calculate and evaluate results

Relevant standards and specifications and basic legislative requirements (e.g. quality, health, safety, labelling and equipment) and their implications

Workplace policy and/or procedures with regard to:

reporting out-of-standard performance or non-compliance

calibration and service requirements of test equipment

troubleshooting protocol

problem-solving protocol

making changes to Standard Operating Procedures (SOPs)

Services used

Significance and method of monitoring control points within a process

Causes of variation or inaccuracies and corrective action required

Occupational health and safety (OHS) hazards and controls

Lock-out and tag-out procedures as required

Procedures and responsibility for reporting problems

Waste handling requirements and procedures

Cleaning and sanitising requirements where relevant

Routine maintenance requirements of equipment where relevant

Sampling techniques where relevant

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Policies and procedures

Work is carried out in accordance with workplace procedures, licensing requirements and legislative requirements

Workplace information

Workplace information may include:

SOPs

specifications

production schedules

instructions

work notes

Material Safety Data Sheets (MSDS)

manufacturer instructions

verbal direction from manager, supervisor, or senior operator

Troubleshooting

Troubleshooting will involve:

the use of technical knowledge and skills to investigate out-of-standard performance of routine test equipment, analysis results or processes

Test equipment

Test equipment should include that which is required to perform routine analysis in the laboratory, production line, cellar or plant. This may include equipment used for:

chemical, microbiological and physical tests on product, materials production processes, or environmental management

Materials

Materials may vary and should include those listed in the enterprise SOPs

Workplace records

Workplace records may include:

calibration logs

non-conformance reports

corrective action reports

service records

maintenance records

trial results and reports

Services

Services may include:

power

water

gases

Information systems

Information systems may be:

print or screen based

Work hazards

Work may involve exposure to:

chemical, dangerous or hazardous substances